CUSTOMER CARE

Our Customer Charter states that we will develop innovative designs, methods and procedures that will produce more cost-effective, safe and sustainable building services and environments

Our customer charter reflects our strong belief that the need and wishes of our customers are paramount.

  • We will continuously focus on the needs of our customers and our aim is complete customer satisfaction.
  • We will respond to all communications, requests for information and enquires in a courteous, prompt and helpful manner.
  • We will give objective and appropriate advice designed to achieve the best combination of specification and cost to meet our customers' needs.

For a copy of our Customer Charter or our Partnering Charter please contact either Bill Colledge or Gary Williams on 0208 286 8882.